Returns & Exchanges
At Bondi Records, we want you to be completely satisfied with your audio gear and vinyl collection. If your equipment is defective or you've changed your mind, we offer a 30-day return policy for most items in their original packaging.
Initiate Your Request
Log into your Bondi Records account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Gear
Carefully pack your electronics or records in their original manufacturer packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Inspection and Refund
Once our technicians verify the condition of your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing